Thursday, January 31, 2008

How the deck is stacked against patient apologies

A doctor apologizes to the patient, and gets reamed for it:
I can’t see where the legal system has helped medicine that much. I’m certainly dismayed to work in an environment where I can’t say I’m sorry without first considering the legal ramifications of doing so. Lawyers have succeeded in sucking the notion of friendship and genuine relationship between doctor and patient entirely out of the equation.

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Comments:
Huh? The doctor was REAMED BY OTHER DOCTORS, not by the patient. This is hardly an example of why you shouldn't apologize to your patient, unless it's to avoid the braying of your jackass colleagues.
# posted by Anonymous Anonymous : 6:21 PM
 
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