Their latest salvo against the medical community. The problem with something like this is that the insurer itself may be responsible for some physicians’ negative feedback:
“It is extremely difficult for such surveys to distinguish whether patient dissatisfaction, resulting from denied or delayed services, or failure to obtain a certain prescription, is due to the decision of the physician or the demands and restrictions of the health insurer.”
Precisely.
Related posts:
- How doctors should deal with physician rating sites
- Zagats going into the doctor rating business
- Do physician assistants need work-hour restrictions too?
- Should private insurers be kept in the health reform mix?
- Health insurers heart Hillary?
- Poor reimbursement leads to physician shortages
- 40% overhead for health insurers?
KevinMD.com on Facebook
{ 1 comment }
Mud not only sticks, but it splatters also. I have found that any sort of entaglement with sloppy operations–including insurance companies, sullies the doctors reputation as well.
Work for a clinic with grouchy staff or poorly run front end, and patients will come in with a bad attitude and primed for a bad doctor-patient interactions. Work for an HMO that jerks people around, and you are increasing the risk that you’ll get a suit or complaint.
When people get jerked around by the insurance company, some will believe them when they say you are overcharging, etc.
Really to be fair, they should let doctors post complaints about the company on those very same forums.
The problem with the internet, as opposed to ordinary social settings, is that the reader doesn’t know which complainants are reasonable people and which are plain looney.
Comments on this entry are closed.