It’s all through documentation, and can be easily manipulated:
You can see how statistics lie. Doc B may be an “inferior” doc, but knows how to play the system. Doc A maybe a doctor’s doctor but won’t play the documentation game, just practices good solid medicine. His published actual vs expected mortality data will pop up as an outlier for a doctor to avoid, when in fact, he could be the one that you need to save your life.
Related posts:
- Charting follies
- The fallacy of doctor rating websites
- How bad do online doctor rating sites suck?
- My take: CPOE, VistA, doctor rating websites
- Doctor rating sites hit the UK
- Fixing doctor rating sites
- Zagats going into the doctor rating business
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