Zagats going into the doctor rating business

October 23, 2007

Zagats is teaming up with a health insurer for their venture, leading to some questions:

. . . why should anyone use a health plan site to rate doctors rather than an independent one, and for that matter is Wellpoint going to let its customers rate it? I can think of a few who won’t rate it so highly!



Related posts:

  1. Fighting back against doctor rating websites
  2. The fallacy of doctor rating websites
  3. More doctor rating follies
  4. Health insurers and physician rating forums
  5. Fixing doctor rating sites
  6. My take: CPOE, VistA, doctor rating websites
  7. Doctor rating sites hit the UK


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{ 1 comment }

1 Anonymous October 24, 2007 at 2:52 pm

Great. At least with restaurants, one goes there with the expectation of paying oneself (or if you are a lawyer, having your client pay)at the time of the meal, not having someone else pay six weeks later, and demand a discount.

Zagats is in untravelled territory. They presume that patients will exercise choice the same way they pick a restaurant for a business meal. Good luck to them for that. So the doc who works like a rat on a wheel to see patients whose insurance heavily discounts his fee also gets the privilege of being “rated” by Zagats? “The decor was functional, but clean, and the service was spare and to the point; we would have preferred a more elaborate presentation given the fact that our insurer is the biggest in the nation even if it pays only half the fee. Two and a half stethoscopes.”

One more reason to tell the United Healthcare’s of the world to take a hike.

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