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Physician ratings: "Who did you kill?"

Taking exception to faulty computerized physician rating systems:

After 26 years of a successful medical practice, Alan Berkenwald took for granted that he had a good reputation. But last month he was told he didn’t measure up — by a new computerized rating system.

A patient said an insurance company had added $10 to the cost of seeing Berkenwald instead of other physicians in his western Massachusetts town because the system had demoted him to its Tier 2 for quality.

“Who did you kill?” the man asked sardonically, Berkenwald recalled.

(via The WSJ Health Blog)

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