Some patients don’t see things from the other side:
The panel’s participants were very enthusiastic for this opportunity to tell the seniors about what all is available in our area, and the audience members had a lot of good questions. The fourth speaker, the representative for the area council on aging, recommended a somewhat assertive style of getting the patients’ needs met.
“Don’t let your doctor shoo you out of the room in five minutes,” he said. “You are paying them. They work for you. If you need an hour, demand an hour.” He further recommended badgering the appointment setters and nurses in the office if the patients felt rushed.