The VA exaggerates its achievements

A recent study disputes the claims the VA has made regarding quality. Another hit for those who support “VA for all”, or Government-run health care:

The agency has touted how quickly veterans get in for appointments, but its own inspector general found that scheduling records have been manipulated repeatedly.

The VA boasted that its customer service ratings are 10 points higher than those of private-sector hospitals, but the survey it cited shows a far smaller gap.

Top officials repeatedly have said that a pivotal health-quality study ranked the agency’s health care “higher than any other health-care system in this country.” However, the study they cited wasn’t designed to do that.

(via The Health Care Blog)

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