A survey was recently done by Consumer Reports.
The second most common patient complaint: Couldn’t schedule an appointment within a week.
The second most common physician complaint: [Patients] wait too long before making an appointment.
Surely, something can be done here.
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I find that when a patient complains that they couldn’t get an appointment within a week, s/he means that the illness started 7 days ago, they are just now calling you, and there are no appointments available today. P.S. It’s 5:50 pm on a Friday.
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