Does sorry really work?

January 16, 2007

Ted Frank has doubts:

Consider me a skeptic of the “Sorry Works” idea, which suggests that if doctors immediately disclose all potential errors and apologize, total malpractice costs will go down. To the extent a disclosure regime has merit, reduction of litigation expense always seemed to me to be an implausible reason.



Related posts:

  1. John Edwards calls reducing medical malpractice lawsuits a "good idea"
  2. Full disclosure and bias
  3. Sorry doesn’t work all the time
  4. PointofLaw.com takes apart Public Citizen’s critique of tort reform
  5. What John Edwards doesn’t realize
  6. Defensive medicine costs more than money
  7. Why physicians order so many tests


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{ 5 comments }

1 Anonymous January 16, 2007 at 6:55 pm

Works better than having a*hole risk management JDs attack your patients like starving rotweilers, screeching their mantra of “Shoot first, ask questions later!” at the slightest sign of a complaint. And you’re surprised people (infrequently) sue. Get a freaking clue.

2 Anonymous January 16, 2007 at 7:37 pm

Ted doesn’t care much for any solution that doesn’t involve saving his clients money via caps.

3 Anonymous January 17, 2007 at 5:20 am

Well what you’re doing now (not saying your sorry) isn’t working for ya. I think it would work. Most people are very put off by the arrogant attitude and the way doctors won’t even talk to them after a mistake has been made.

Thats really why most people do sue.

4 Anonymous January 17, 2007 at 10:26 am

That’s true. Check out Dr. Gerald Hickson’s studies on that very issue.

5 Anonymous January 18, 2007 at 8:18 pm

So, I can settle the case with an apology?

What is the contingency fee on apologies?

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