UnitedHealth’s bullying sales tactics

November 16, 2006

I’m not surprised, coming from this company who cares only for profits:

One broker who pitched the health plan implied to the woman that it would be stupid not to sign up.

When asked if he would leave written details of the plan so the woman could read it, he replied, “No ma’am. This is mine. I only have one. I had to take the time to go online and get it.”

Another agent told her she would not have to switch doctors. But that wasn’t true because the woman’s doctors were not part of the UnitedHealth HMO plan. Neither agent explained that she would have to pay out-of-pocket for some services that she doesn’t have to pay for now.



Related posts:

  1. Interested in talking about UnitedHealth and William Maguire?
  2. Is UnitedHealth behind the "Dr. Nurse"?
  3. UnitedHealth: "The health care system isn’t healthy"
  4. Does a physician’s bias color the informed consent discussion?
  5. UnitedHealth twists the knife in the backs of physicians
  6. Teaming with UnitedHealth
  7. UnitedHealth: Please insert foot in mouth


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