Bad idea: Diagnosing over the phone leads a patient to be hospitalized

November 13, 2006

I don’t know how they can continue to give medical advice over the phone in the UK. Disaster waiting to happen.



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  4. Misreporting lab results leads to malpractice
  5. Treating patients over the phone
  6. Operating by cell phone light
  7. Why hospitalized Medicare patients get re-admitted so frequently


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{ 3 comments }

1 scalpel November 13, 2006 at 10:44 am

“How can anything be diagnosed over the phone?” the husband asked.

“Why the hell did you bother calling to ask for advice then?” I would ask him.

I’m happy to give anyone advice when they call to ask stupid questions like that. My advice is always the same no matter what the question is: if you are concerned about your problem, we would be happy to see you. Come on in. We are always open.

2 Anonymous November 13, 2006 at 11:26 am

A few weeks ago a woman called my ER with a question, I happened to pick up the phone: “I just had sex with my Boyfriend. He used a spermicide. Now my vagina is tingling. Do you think I’m allergic to the spermicide?” I gave her the canned answer: “We can’t give medical advice on the phone. If you’re concerned come to the ER”. After she let loose with a slew of obscenities, I told her to thank the lawyers that I can’t answer her sperm questions.

3 Anonymous November 18, 2006 at 9:37 pm

The woman saw her doctor “several times” that week. If the doctor didn’t hospitalize the woman then, what suddenly made her complaints worthy of emergency treatment?

Nothing, apparently.

She fainted 2 days later, was hospitalized, and there still was no diagnosis.

Sounds like a psych case.

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