A patient presented with chest pains and is incorrectly triaged:

Vance had waited almost two hours for a doctor to see her after complaining of classic heart attack symptoms — nausea, shortness of breath and chest pains, Deputy Coroner Robert Barrett testified.

She was seen by a triage nurse about 15 minutes after she arrived, and the nurse classified her condition as “semi-emergent,” Barrett said. He said Vance’s daughter twice asked nurses after that when her mother would see a doctor.

When her name was finally called, a nurse found Vance slumped unconscious in a waiting room chair without a pulse. Barrett said. She was pronounced dead shortly afterward.