Comments on: Satisfied patients? Doesn’t matter http://www.kevinmd.com/blog/2006/09/satisfied-patients-doesnt-matter.html Tue, 14 Feb 2012 21:09:00 +0000 hourly 1 By: Gasmanhttp://www.kevinmd.com/blog/2006/09/satisfied-patients-doesnt-matter.html#comment-66890 Gasman Fri, 08 Sep 2006 14:01:00 +0000 http://clients.emmense.com/kevinmd/2006/09/satisfied-patients-doesnt-matter.html#comment-66890 Or the alternative explanation is that people react differently to similar circumstance. I can have 6 families in a row with kids having an identical hernia procedure with identically scripted experience through admitting, same day center, OR, and recovery, and some are bitter and foul while the rest are smiles and quite appreciative. <br/><br/>It wasn't the health care received, but the individual differences of the patient's families. Some make lemonaid, others suck the lemons directly.<br/><br/>No difference when the diagnosis and outcome is shitty. Or the alternative explanation is that people react differently to similar circumstance. I can have 6 families in a row with kids having an identical hernia procedure with identically scripted experience through admitting, same day center, OR, and recovery, and some are bitter and foul while the rest are smiles and quite appreciative.

It wasn’t the health care received, but the individual differences of the patient’s families. Some make lemonaid, others suck the lemons directly.

No difference when the diagnosis and outcome is shitty.

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