More time = patient satisfaction = decreased lawsuits

Can it be so simple?

“It may seem like an oversimplified solution to improving patient satisfaction, but even a couple of minutes can make a significant difference in how patients view their experience,” said Dr. Hall. “In addition, our data show that doctors who spend an average of three minutes longer with their patients — 18 minutes instead of 15 — can significantly decrease their chances of a malpractice lawsuit.”

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