April 25, 2006

NYTimes writes about some lubricating comments that doctors use and their effect on patients:

“Tell me more about that.” “That must have been very difficult for you.” “I hear what you are saying.” “Your story moves me.”

We are getting closer to the 7-minute-Jiffy-Lube-visit every day… The “lubricating comments” will surely help.



Related posts:

  1. Priscilla Presley
  2. Waiting hours to see a doctor, and patients billing physicians for lost time
  3. Licensing drug reps
  4. Is a hospital bailout coming?
  5. Flea on retail-health clinics
  6. More on Medicare’s P4P introduction
  7. Pills over talk


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{ 1 comment }

1 ipanema April 25, 2006 at 7:33 pm

Sugar-coated comments work. :)

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