Nothing like reading an article about my old training ground, Boston Medical Center. Having the state’s busiest emergency room gave them incentive to decrease waiting times, especially in light of the recent stories about other ER’s in the state. They brought in a management consultant, and instituted some radical ideas. So far, seems pretty successful.
Related posts:
- Choosing a consultant
- Surgical co-management
- Outsourcing quality management
- How to choose the right electronic health record (EHR) consultant
- Unable to provide proper patient care, emergency doctors are suing the state of California
- My take: Night float, free medical school, triage and disease management
- Work-hour restrictions = scut management
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You saw Thursday’s Globe before I did, Kevin! My cautious take on the BMC initiatives is up at http://blogborygmi.blogspot.com/2004/07/hurry-up-and-wait.html
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